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Snaplock Case Studies & Reviews

Real projects, real results, and pickup service experiences. See how Snaplock panels and our customer service have delivered exceptional performance across Alberta.

4.3/5
(347 customer reviews)
92%
Customer Satisfaction
Based on post-installation surveys
87%
On-Time Completion
Projects completed on or ahead of schedule
78%
Zero Callbacks
Installations with no service calls in first year
3%
Warranty Claims
Industry-competitive warranty claim rate

Pickup Service Reviews

What our customers say about picking up materials from our facility

Material Pickup Convenience

4.2(34 reviews)

"Pretty straightforward pickup process. Staff knew where everything was located. Had to wait about 10 minutes but overall good experience."

Mike Johnson
Contractor

Loading Assistance

4.1(28 reviews)

"Guys helped me load the panels into my truck. Appreciated the extra hands since these panels are heavy. One panel had a small scratch but nothing major."

Sarah Chen
DIY Homeowner

Product Quality at Pickup

4.6(42 reviews)

"Materials were well organized and matched my order exactly. Packaging could be better but everything arrived in good condition."

Dave Rodriguez
Builder

Pickup Scheduling

3.7(19 reviews)

"Had to reschedule once due to material delay, but they called ahead to let me know. Second pickup went smoothly."

Lisa Thompson
Project Manager

Staff Knowledge & Support

4.3(31 reviews)

"The team was helpful answering questions about installation. They knew their products well and gave me some useful tips for my DIY project."

Robert Clark
Homeowner

Pickup Wait Times

3.9(26 reviews)

"Usually pretty quick but can get busy during peak season. Waited 20 minutes on a Friday afternoon. Worth calling ahead to check if they're swamped."

Jennifer Martinez
Contractor

Order Accuracy

4.5(38 reviews)

"My order was exactly right - correct color, gauge, and length. They double-checked everything before loading. Professional operation."

Tom Anderson
Builder

Facility Organization

4(22 reviews)

"Clean, well-organized yard. Easy to find parking and the pickup area. Could use better signage for first-time customers but staff directed me well."

Maria Santos
Property Manager

Payment Process

4.4(29 reviews)

"Quick and easy payment. They accept various payment methods. Invoice was clear and detailed. No surprises on pricing."

Steve Wilson
Contractor

Material Handling

3.8(17 reviews)

"They're careful with the materials but the forklift operator was new and took a while. No damage though, just slower than usual."

Karen Lewis
DIY Homeowner

Customer Service

4.7(33 reviews)

"Really friendly and professional staff. They went out of their way to help me understand the installation requirements. Great customer service."

Paul Rodriguez
Homeowner

Pickup Documentation

4.2(24 reviews)

"Good paperwork and receipt system. Everything was documented properly for my records. Makes warranty tracking easier."

Amanda Foster
Project Manager
Modern Residential Home - Sherwood Park
Residential

Modern Residential Home - Sherwood Park

4.8(1 review)
Sherwood Park, AB
September 2024
2,800 sq ft
26 Gauge - Charcoal

The Challenge

The homeowners wanted a modern, sleek roofing solution that would complement their contemporary home design while providing superior weather protection against Alberta's harsh climate conditions.

Our Solution

We provided custom-length Snaplock panels in Charcoal, rolled on-site to eliminate seams and ensure a perfect fit. The snap-together design reduced installation time by 30% compared to traditional standing seam systems.

Results

  • Flawless installation completed in 4 days
  • Zero callbacks for wind uplift or weather penetration
  • Homeowner extremely satisfied with aesthetic appeal
  • Enhanced home value and curb appeal

The SunSet team was professional and the on-site rolling service was impressive. Installation took a day longer than expected due to weather, but our new Snaplock roof looks great and has performed well through Alberta's winter storms.

Sarah & Mike Thompson
Homeowners

Key Features

Custom-length panels (no seams)On-site rolling service26-gauge steel construction110 mph wind rating40-year material warranty
Agricultural Barn - Lamont County
Agricultural

Agricultural Barn - Lamont County

4.5(1 review)
Barhead, AB
August 2024
1,200 sq ft
26 Gauge - Barn Red

The Challenge

A working cattle operation needed to replace aging metal roofing on their main barn. The existing roof was leaking and causing damage to stored feed and equipment. Time was critical due to approaching harvest season.

Our Solution

We provided heavy-duty 26-gauge Snaplock panels in classic Barn Red. Our mobile rolling unit came directly to the farm, manufacturing panels to exact specifications on-site, eliminating transportation issues and ensuring perfect fit.

Results

  • Roof/wall install completed in 1 days
  • No disruption to ongoing farm operations
  • Immediate elimination of all leaks
  • Enhanced protection for valuable animals and feed

The mobile rolling service was convenient and the Snaplock panels are good quality. Minor communication issue at the start but everything worked out well. We've had no problems through two Alberta winters.

Rick Holland
Vegetable Farmer

Key Features

Heavy-duty 26-gauge constructionMobile on-site manufacturingAgricultural-specific colorsRapid installation systemSuperior weather protection
Commercial Office Building - Fort Saskatchewan
Commercial

Commercial Office Building - Fort Saskatchewan

4.6(1 review)
Fort Saskatchewan, AB
July 2024
6,000 sq ft
24 Gauge - Charcoal

The Challenge

A new commercial office building required a roofing system that met strict architectural standards while providing maximum durability and weather resistance for the 40-year building lifespan.

Our Solution

We specified premium 24-gauge Snaplock panels in Charcoal with enhanced SMP coating. The snap-together design allowed for faster installation, reducing overall project timeline and labor costs while maintaining premium aesthetics.

Results

  • Installation completed 2 days ahead of schedule
  • Met all architectural and engineering specifications
  • Superior wind resistance testing (110+ mph)
  • Excellent long-term performance warranty

The Snaplock system met our expectations and the installation went mostly according to schedule. Quality is solid and the building looks professional. Good value for the price point.

David Chen
Project Manager, AMT Construction

Key Features

Premium 24-gauge steelPVDF coating systemArchitectural-grade appearanceAccelerated installationCommercial warranty coverage
Historic Building Restoration - Bruderheim
Heritage

Historic Building Restoration - Bruderheim

4.7(1 review)
Bruderheim, AB
June 2024
4,200 sq ft
26 Gauge - Coffee Brown

The Challenge

A century-old community building required roof replacement that would honor its historical character while providing modern performance. Local heritage guidelines required maintaining the traditional appearance.

Our Solution

We worked closely with heritage consultants to specify Snaplock panels in period-appropriate Coffee Brown. The clean lines of the Snaplock profile complemented the building's architecture while providing superior performance compared to the original materials.

Results

  • Full heritage compliance achieved
  • Maintained historical aesthetic integrity
  • Significantly improved weather protection
  • Preserved important community landmark

SunSet understood the importance of preserving our building's character. The Snaplock roof looks period-appropriate but performs like a modern system. The community is thrilled with the results.

Margaret Wilson
Bruderheim Heritage Committee

Key Features

Heritage-compliant appearancePeriod-appropriate colorsSuperior weather protectionRespectful restoration approachCommunity preservation project

Ready to Start Your Snaplock Project?

Join our satisfied customers across Alberta. Contact us today for a custom quote and see how Snaplock can deliver exceptional results for your project.